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Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Client


	Master the Client Journey
	Create Customer emotion and desire
	Engage existing and prospect clients as per weekly plan defined by Store Management
	Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
	Focus on development and retention of existing clients, recruitment of new and potential ones 
	Engage the client through every selling opportunity - walk in, private appointment, phone consignments
	Actively participates to the sales in partnership and OTO appointment routine


 

Operations and Visual


	Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints
	 Ensure product good maintenance, replenishment on the floor
	Know the warehouse stock of all categories in order to ensure re-stock shelves and maximize sales.
	Respect administration and operations procedures.
	Liaise with the In-Store Visual to follow display guidelines; verifies and reports all relevant information to store management.
	Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)
	
	 
	

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
                
    
                
            
        
    

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 All available job offers can be found on their public website.
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Valentino

Maison Valentino, a creative and inclusive fashion house, seeks a Client Advisor for a permanent position. The ideal candidate will master the client journey and engage clients with impeccable service. Responsibilities include sales, client retention, and operational tasks. Join our diverse and passionate team.

Client Advisor

Riassunto