<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p><strong>We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.</strong></p><p><strong>From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.</strong></p><p><strong>It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.</strong></p><p><strong>As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.</strong></p><p><strong>If that sounds like something you’d like to be a part of, we’d love to meet you.</strong></p><p><strong>Come and work #LikeABosch at Worcester Bosch.</strong></p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p>Bosch Home Comfort is embarking on an exciting digital change project, implementing cutting edge technologies to keep us at the forefront of our market. We are looking for highly motivated and professional IT advanced apprentices to help provide support globally to our customers across the vast CRM landscape.</p><p>You will need to have a good IT background, ideally with a relatable degree. It’s essential that you enjoy problem solving and working with multi skilled teams. Providing the highest levels of support to our internal customers is a fundamental part of the job, this includes delivering solutions in line with our service level agreements, providing continuous communication and sharing best practice.</p><ul><li>Provide 2nd Level IT Support to Key Users of the OneCRM landscape globally</li><li>Supporting the core Microsoft Dynamics CRM system and connected platforms</li><li>Resolve tickets within specified service level agreements</li><li>Creates and maintains documentation for known solutions</li><li>Training key users on system usage</li><li>Create solutions to enhance business processes using RPA, automation platforms and Microsoft Power Platform</li><li>Active involvement in continuous improvement topics</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><ul><li>Be degree qualified</li><li>Excellent communication skills with internal and external contacts</li><li>Have strong IT skills</li><li>Be well organised and able to work under pressure, maintain excellent attention to detail and meet</li><li>strict deadlines</li><li>Customer focused, reliable, dedicated and self motivated</li><li>Inquisitive nature who enjoys problem solving</li><li>Passionate about IT and Technology</li><li>Be a quick learner and have a methodical and flexible and approach to meet customer requirements</li><li>Effective team worker as well as the ability to work on own initiative</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p><strong>Deadline for Applications:</strong> 18/3/2025- please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible</p><p><strong>Working Hours:</strong> 39 hours a week; Mon – Thurs 08.00 - 17.00 and Fri 08.00 - 16.00 with a 1 hour unpaid lunch break</p><p><strong>Working with us comes with the following benefits:</strong></p><ul><li>25 days annual leave per year plus bank holidays – additional service days accrued after 5 years</li><li>Eligibility for our Company Performance Bonus (up to £1,500 gross per annum)</li><li>Enhanced pension contributions</li><li>Access to the Perkbox and My Benefits platforms giving access to discounts, healthcare plans, group income protection and death in service benefits</li><li>Discounts on products from across the Bosch Group</li><li>Subsidised onsite café and canteen</li><li>Health &amp; well-being support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal well-being</li><li>Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events</li><li>Volunteering days</li><li>Cycle to work scheme with discounts on push-bikes, e-bikes and accessories</li><li>Policy to support growing families</li><li>Access to self-service training platform containing over 200 Bosch approved programmes</li><li>Networking opportunities across Bosch UK including a mentoring programme</li><li>And more!</li></ul></div></section>


The Bosch Group is a leading global supplier of technology and services. It employs roughly 429,000 associates worldwide (as of December 31, 2023). The company generated sales of 91.6 billion euros in 2023. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 90,000 associates in research and development, of which nearly 48,000 are software engineers.

This company is not affiliated with Joinrs as a partner.
 All available job offers can be found on their public website.
 Joinrs works to aggregate all the open job listings in the world.

Bosch Group

Worcester Bosch, a leading heating brand, seeks IT advanced apprentices for a CRM Application Support Graduate role. Candidates should have a degree, strong IT skills, and problem-solving abilities. Responsibilities include providing 2nd level IT support and enhancing business processes. Benefits include 25 days annual leave, performance bonus, enhanced pension, discounts, health support, and more.

CRM Application Support Graduate

Riassunto