Company Description Would you like to turn your ideas into useful and meaningful technologies? Whether in Mobility Solutions, Consumer Goods, Industrial Technology or Energy and Building Technology - with us you will improve the quality of life of people all over the world. Welcome to Bosch. Bosch Service Solutions Magdeburg GmbH in Berlin is looking forward to receiving your application! Job Description You are responsible for proactively analyzing, proposing and implementing innovative process. You will propose technical solutions to optimize services for key CX customers. You understand service needs, pain points, innovations und market trends of clients You contribute to global CX strategy and portfolio development by providing feedback on client’s new needs and trends. Upon request, you will analyze the operations of selected customers to identify innovation and transformation opportunities, propose and implement solutions, or develop and implement proof of concepts for key customers and markets. You coordinate responsible resources for implementation of Proof of Concepts with external providers as well as internal resources. Your focus is on DE clients as well as other countries and global ones. You support ramp up / go live phase on key won project to get the implementation done You act as KAM for those accounts. Qualifications Know-How and Skills: analytical skills, intercultural profile, communicative, customer and solution-oriented, proactive Education: Bachelor’s in business administration or Engineering degree Language skills: fluent in English and German Additional Information Please let us know your salary expectation and earliest starting date. Human Resources Contact Person: Mrs. Zaria Afzal


The Bosch Group is a leading global supplier of technology and services. It employs roughly 429,000 associates worldwide (as of December 31, 2023). The company generated sales of 91.6 billion euros in 2023. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 90,000 associates in research and development, of which nearly 48,000 are software engineers.

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Bosch Group

Join Bosch Service Solutions in Berlin as a Service Design Consultant to enhance customer experience through innovative processes and technical solutions. Contribute to global strategy, analyze client operations, and implement transformative projects. A role that demands analytical skills, intercultural competence, and fluency in English and German.

Service Design Consultant on CEX Solutions (f/m/div.)

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