<div class="stack-module_stack__LqslD stack-module_full-width__cNMyu stack-module_horizontal__m-79- stack-module_gap-l__m--h2" style="flex-wrap: wrap;"><div class="detailContainer-2qNET"><div class="detailLabel-2AsIg">Requisition ID</div><div class="detailValue-3NGwm">260241</div></div><div class="detailContainer-2qNET"><div class="detailLabel-2AsIg">Date posted</div><div class="detailValue-3NGwm">04/09/2025</div></div><div class="detailContainer-2qNET"><div class="detailLabel-2AsIg">Organisational Unit</div><div class="detailValue-3NGwm">Medium CVM</div></div></div><div class="stack-module_stack__LqslD stack-module_full-width__cNMyu stack-module_vertical__ZyU6e stack-module_gap-xl__3pVJq" style="align-items: center;" id="job-description-container"><div class="container-3Gm1a"><div><div style="padding: 10px 0px;border: 1px solid transparent;"><div style="overflow-wrap: break-word;"><h2 style="margin: 0px;"></h2>
</div><div><p><b>Location: &nbsp;</b>London, Speechmark + Hybrid<br><b>Salary: &nbsp;</b>Excellent basic salary plus bonus and Vodafone benefits<br><b>Working Hours: &nbsp;</b>Full time 37.5 hours per week – Monday to Friday<br><br><br><br><b>*Hybrid</b><br><br>At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.<br><br><br><br><b>Who We Are</b><br><br>We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.<br><br><br>At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. &nbsp;We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.<br><br><br>Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.<br><br><br><br><b>What you’ll do</b><br>&nbsp;</p><ul><li>Development of monthly campaigns (email and sales outbound calling) to customers in line with Customer Value Management (CVM) priorities and commercial objectives.</li><li>Organise and run training sessions with sales team to drive engagement and nurture relationship between CVM and Sales.</li><li>Management of engagement activity with Sales team to drive alignment and collaboration with CVM team.&nbsp;</li></ul><p>&nbsp;</p></div></div><div style="padding: 10px 0px;border: 1px solid transparent;"><div style="overflow-wrap: break-word;"><h2 style="margin: 0px;"></h2>
</div><div><p><b>Who you are</b><br>&nbsp;</p><ul><li>Able to think both creatively and analytically to deliver compelling campaigns.&nbsp;</li><li>Highly customer focused with ability to pull together complex customer journeys to ensure the best experience is delivered.&nbsp;</li><li>Good stakeholder management skills&nbsp;</li><li>Strong project management skills are required in order to manage multiple requirements across challenging timelines.&nbsp;</li><li>Able to focus on priorities with a proactive ‘can-do’ attitude.</li></ul><p><br><br>We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.<br><br><br><em>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.</em><br><br><br><br><b>What we offer</b><br><br>We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.&nbsp;<br><br><br><br><b>Together we can</b><br><br>Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.<br><br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.<br><br><span style="color:#ffffff"><b>#vodafoneuk<br>#LI-Hybrid</b></span></p></div></div></div></div></div>

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Vodafone

Vodafone UK, a global technology communications company, seeks a full-time CVM Specialist with strong project management skills and a customer-focused approach. You will develop monthly campaigns and manage engagement activities with the sales team. We offer excellent remuneration, up to 28 days holiday, employee discounts, and extensive benefits. Our hybrid working model provides flexibility and resources for success.

CVM Specialist

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