Context &amp; Main Purpose of Job: Lead in trade coverage and store replenishment planning/management in his/her assigned area.<ul><li>Manages and oversees service level agreement (SLA) compliance of third-party agencies on Inventory and Merchandising Specialist (IMS) hiring, deployment and coverage and billings.</li><li>Coordinates with the third-party management on capability building programs and initiatives. Coordinates and aligns with Key Customer Executives on customer operations requirements.</li><li>Coordinates and aligns with Outbound Logistics and Customer Experience on delivery standard operating procedures and schedules of customer outlets.</li><li>Coordinates and aligns with Cabinet Management Unit (CMU) team on cabinet deployment and management.</li><li>Contact strategy and builds business relationship to customer Regional Business Unit Leads and Store Managers.</li></ul>Lead in execution of local and national promotions and merchandising in his/her assigned area.<ul><li>Responsible for cascade/download and execution of promo and merch activities aligned to Trade Execution Plan (TEP)</li><li>Responsible for customer and area compliance to Perfect Store metrics (Assortment/OSA, NPD, SOS, Visibility and Merchandising standards.</li></ul>Key Responsibilities / Focus Areas:<h3></h3>Management of Third-Party Agency<ul><li>Responsible for the top line operations management of his/her third-party agency</li><li>Ensures competent and optimal manpower capability of the third-part agency to carry out the service level agreement and or terms of service</li></ul>Area Business and Operations Development and Execution<ul><li>Responsible for on-time and in-full execution of agreed trade and category operating plans</li><li>Ensures optimal and efficient business operations, and coverage of new and existing outlets</li><li>Acts as local point of contact and consultant in the area in giving feedback and developing activities suited for the area/customers in the area</li><li>Uses qualitative and quantitative data to address opportunities and build capability of partners to develop the area</li></ul>Cross-Functional / Network Management<ul><li>Effectively engages cross-functional leads in the area for effective business partnering and to deliver desired results</li></ul>Qualifications<ul><li>Open to fresh graduates of business, process management and engineering related courses</li><li>Mid-career with experience on business operations management</li><li>Data drive mindset, Network and Influencing, Leadership, Collaboration, Brilliant Execution, Communication and Presentation, Entrepreneurial mindset</li><li>Proficient in MS Word, PowerPoint, Excel, Knowledge in Power BI is an advantage; Knows how to drive</li></ul>We highly encourage applicants to exclude information on age, gender, and school/s in view of Equity, Diversity, and Inclusion. Unilever assesses candidates based on skills, performance, experience and leadership.Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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Unilever Global

Unilever is committed to equity, inclusion, and diversity. We seek a Regional Business Operations Specialist for a full-time role, open to fresh graduates or mid-career professionals with business operations management experience. The candidate will manage trade coverage, store replenishment, and third-party agency operations. Unilever offers a diverse and inclusive work environment, encouraging applicants to bring their 'Whole Self' to work.

Regional Business Operations Specialist

Summary