Key Responsibilities

Create and maintain orders from customers and inter-company requestors in a timely and accurate manner with the compliance of OM SOP and policies.
Partner with sales team to understand the customer needs, play as a key window to connect with internal X functions to fulfill customer's needs and maximize revenue.
Communicate with Account for order adjustment, cancellation and block basing on the latest marketplace status, and execute in system.
Optimize report & analysis tools to detect, call out and mitigate risk in order to drive shipment rate and contribute to marketplace revenue.
Make sure order entry in system with 100% accuracy and catch the timeline. Manage account or internal order book to ensure data entry accuracy and on time
Responsible for daily interaction and order inquires

Qualifications

Bachelor's degree in Supply Chain, logistics, general management, or a related field
Practical EXCEL and data analysis skills
2~3 year working experiences in order management function is a plus
SAP knowledge is a plus
Well communication skill
English with basic verbal and written communication skills.

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Nike

We are seeking a full-time Professional I, MSC Customer Services with a Bachelor's degree in Supply Chain or related field and strong Excel skills. You will manage customer orders, collaborate with sales, and optimize reporting tools. We offer a dynamic work environment focused on maximizing revenue and ensuring order accuracy.

Professional I, MSC Customer Services

Summary