<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p>It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p>As a Performance Engineer, you will be a key member of the Platform Performance Engineering team working on&nbsp; improvements in performance, scalability and reliability of our products and services. You will work within our agile software development process and will certify products for release readiness for performance, scalability and reliability and will carry out performance benchmarking for our products &amp; services at global scale.</p><p>The ideal candidate for this position will have strong background in performance testing &amp; engineering in enterprise software platforms and applications. The candidate should have experience in performance testing/engineering for the projects that measure the characteristics of systems running under dynamic, real-world workloads.</p><p>In this role you will create infrastructure, automation, and tools that drive realistic loads against the core services of our platform.</p><ol><li>Maintaining existing performance &amp; automation test frameworks.</li><li>&nbsp;Perform functional, regression, and performance testing.&nbsp;</li><li>Creating comprehensive performance test plans; executing and automating them.</li><li>&nbsp;Creating technologies and tools for validating the performance and scalability of large-scale enterprise systems.&nbsp;</li><li>Partnering with the&nbsp;engineering organizations in troubleshooting or addressing performance issues with applications and dev/test environments.&nbsp;</li></ol></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.&nbsp;</li><li>2+ years of Performance Testing and Engineering experience.</li><li>&nbsp;Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.</li><li>BS/MS Degree in Computer Science with proven experience in performance testing/engineering for mission critical software products &amp; services.</li><li>Strong hands-on technical skills and experience in developing performance testing strategy, performance testing process and methodology</li><li>Experience with various samplers / protocols JMeter or other tools along with concurrency, arrival rate and scheduling</li><li>Experience with Performance Monitoring / Profiling Tools (Splunk, Your kit), OS level, JVM Internals, DB Internals</li><li>Experience with Performance testing and engineering concepts in System level, UI, Java Applications, DB</li><li>Experience in DB SQLs, reporting performance issues at DB layer and recommending solutions&nbsp;</li></ul><p>Good to have:</p><ul><li>Skilled in scripting / programming with Java or Java Script or Python or Perl or Shell</li><li>Worked on cloud base performance testing</li><li>Developed utilities for automation of daily tasks&nbsp;</li><li>Incorporating latest best practices in performance</li></ul><p><em>Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!</em></p><p>For positions in this location, we offer a base pay of $123,500 - $191,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.</p></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p><strong>Work Personas</strong></p><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.&nbsp;<a href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf"><u>Learn more here</u></a>.</p><p><strong>Equal Opportunity Employer</strong></p><p>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.&nbsp;</p><p><strong>Accommodations</strong></p><p>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <a href="mailto:globaltalentss@servicenow.com">globaltalentss@servicenow.com </a>for assistance.&nbsp;</p><p><strong>Export Control Regulations</strong></p><p>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;</p><p>From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.&nbsp;</p></div></section>

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ServiceNow

ServiceNow, a global leader in AI-enhanced technology, seeks a full-time Quality Performance Engineer with a background in performance testing and engineering. The candidate will improve product performance, scalability, and reliability. Benefits include a base pay of $123,500 - $191,500, equity, health plans, 401(k) with company match, and flexible time away plan.

Quality Performance Engineer

Summary