DESCRIPTION

Amazon Web Services is growing rapidly, and we are looking for Data Center Technical Support Engineering Operations Technician (EOTs) Interns to join our expanding Infrastructure Operations Technical Support team. This committed group works to provide essential technical support to the physical infrastructure that supports Amazon Web Services.

Specifically, this intern will work to provide technical support to ensure that the data center's mechanical, electrical and plumbing operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Technical Support Engineering Operations Technician (EOT) Intern will assist with operating and maintaining all electrical, mechanical, and fire/life safety equipment within the data center. The EOT Intern serves as a technical resource to support Amazon Web Services data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT Interns are also tasked with driving innovation while reducing operational costs in the facilities. They need involve in the risk management and mitigation, corrective and preventative maintenance support of critical equipment. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.




Key job responsibilities
Responsibilities:

* Provide technical support in maintaining mechanical and electrical equipment
* Assist root cause analysis of equipment failures
* Assist in troubleshooting of facility and rack-level events within internal SLA
* Ensure all safety procedures are adhered to while performing work
* Support senior employees in daily works and activities as directed
* 负责跟进电气及暖通等系统的日常维护管理的技术支持
* 负责协助系统及设备故障原因分析
* 负责协助设备及机柜等故障排除以满足SLA要求
* 负责按照公司安全规定执行日常工作
* 负责协助高级工程师完成日常运维技术支持工作


BASIC QUALIFICATIONS

* Be interested in data center electrical, mechanical, control system technology and operation management work;
* Understanding of basic computer/network concepts and terms
* Strong self-study capability;
* 3 working days/week as intern, last for at least 3 months;
* CET 4 or similar English level;
* With a graduation date of December 2025 – June 2026;
* 有兴趣学习数据中心电气、暖通、控制等系统知识，并致力于基础设施运维管理工作；
* 了解基础网络知识；
* 具备优秀的自学及理解能力；
* 每周至少3天，持续3个月以上实习期；
* 通过英语四级考试或具备流利的英语听说读写能力;
* 毕业时间为2025年12月至2026年6月；

PREFERRED QUALIFICATIONS

* In Pursuit of a Certification or Associate's degree in mechanical/electrical engineering or similar technical/trade school program (HVAC, electrician, facilities maintenance, or similar). OR In pursuit of a Bachelor’s Degree in mechanical/electrical engineering or similar.
* 电气、暖通等及其相关专业专科/本科应届毕业生，或参与过暖通/电气系统设计维护等项目；

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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Amazon 

Amazon Web Services, a rapidly growing company, seeks a Data Center Technical Support Engineering Operations Intern for a temporary position. The candidate should be interested in data center electrical, mechanical, and control systems, with a CET 4 English level. The intern will provide technical support to maintain data center equipment and assist in troubleshooting. The role offers an opportunity to support senior employees and drive innovation.

数据中心设施管理技术支持实习岗

Summary