DESCRIPTION

Amazon is seeking a Data Center Technical Support Technician to support the Data Center Infrastructure Operations. Ideal candidates will be a self-motivated, possess strong communications skills, with the ability to quickly learn new technologies, and phenomenal attention to detail.
This is a global opportunity where the candidate will have to work with teams in Seattle, UK, India and China. And as a Data Center Technical Support Technician, you are a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems. You are able to provide technical support to troubleshooting and solving all but the most complex infrastructure issues.

Primary Job function included but not limited to the following:

* Support all aspect of a mission critical spare parts pool for server and network equipment
* Provide technical support in effective troubleshooting and repairing servers and networks
* Support Server and networking equipment installation and removal
* Directed project work

北京数据中心运维技术支持部门负责为亚马逊云科技在北京可用区多个数据中心内的服务器及网络设备提供运维管理的技术支持。主要目标为支持数据中心运营方实现服务的最佳可用性及正常运行，同时保持高水平的运营效率。
我们正在寻求一位数据中心技术支持人员来支持数据中心现场运营。候选人有机会与西雅图、英国、印度以及中国等来自全球的团队合作。 我们需要寻找一位自我激励的候选人，拥有较强的沟通技巧，具有快速学习新技术的能力，以及对细节的非凡关注。

职位描述：
为数据中心IT运维工作提供技术支持，主要工作包含但不限于以下内容：

* 支持管理数据中心内各种关键服务器和网络设备维护
* 支持数据中心各种服务器和网络故障的高效处理
* 支持数据中心服务器和网络设备安装与移除
* 支持数据中心内其它项目工作



BASIC QUALIFICATIONS

* Current students expected graduate in 2026.
* Bachelor Degree/Associate diploma in Computer Science, Network Engineering, or Electronic Engineering related.
* Basic knowledge of computer or networking hardware.
* Able to follow a well-defined technical standard operating procedure (SOP).
* Experience in Microsoft office applications including but not limited to Outlook, MS Word, and MS Excel.
* Good written & verbal communication skills to explain complex issues.
* Able to read English document, write in English to explain simple facts.
* 预计2026届毕业的在校生；
* 大专及以上学历，计算机技术，网络工程，通信，数学等相关专业；
* 掌握计算机或网络硬件的基本知识；
* 能够遵循明确的技术标准操作程序（SOP）；
* 掌握微软办公套件使用；
* 良好的书面和口头沟通能力，能够解释复杂问题；
* 英文阅读文档和书面解释简单事件能力；

PREFERRED QUALIFICATIONS

* Familiar with server hardware maintenance.
* Intern experience in working in a big team.
* Data Center environment safety and security awareness.
* Good English written and read skills.
* Intern experience of Data Center Operation.
* 熟悉服务器硬件维护；
* 在大团队中实习工作的经验；
* 数据中心环境安全和安保意识；
* 良好的英语读写能力；
* 数据中心实习工作经验；

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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Amazon 

Amazon, a global leader in cloud technology, seeks a Data Center Technical Support Intern for our Beijing operations. We require a self-motivated student graduating in 2026 with a background in Computer Science or related fields. You will support server and network equipment maintenance and troubleshooting. Collaborate with global teams and gain valuable experience in a dynamic environment.

数据中心运维技术支持工程师实习岗

Summary