This promotional customer facing role will demonstrate excellence in customer engagement, disease, and brand knowledge to a range of NHS stakeholders across the patient pathway to maximise uptake of our medicines and achievement of BU specific KPIs. This is a remote working role, occasional night away from home will be required. The role and customer facing activity will be a mix of face to face & remote working based on customer preference & business need. As a Field Force position, the role focus is on the following locations: East Anglia, Cambridge, Essex. TASKS Demonstrate sustained in-depth disease, brand, and environmental knowledge (patient pathway, stakeholder mapping) to deliver impactful In Call Effectiveness to maximize uptake of our medicines, outcomes, and ROI Targeted Customer Engagement of key individual stakeholders and organisations across the patient pathway, to secure optimal patient access in the local NHS system Develop Key Clinical Experts to maximise the appropriate use of our medicines and benefits for patients Account planning & prioritisation; demonstrate excellence in prioritization, development & execution of best-in-class account plans, collaborating with cross functional teams (Local, National & alliance where relevant) to deliver impactful strategies accelerating value for Pfizer, Health and Care Systems and Patients Embody a Digital First multichannel mindset, demonstrating high capability and deployment of digital technology and channels, to further enhance customer experience, maximise colleague efficiency and ensure optimal patient access to our medicines Role model our Purpose, Values & Behaviours, enabling a diverse & inclusive culture where everyone can thrive. Have a growth orientated mindset demonstrating bold thinking, thoughtful risk taking & aspirational goal setting Deliver Performance with Integrity; Operate with a strong dedication and adherence to the ABPI Code of Practice and Pfizer policies and procedures. REQUIREMENTS • Graduate or Equivalent (ideally Life Sciences) • Must have gained the ABPI Medical Representative’s Exam (or equivalent) within first two years of employment as a representative. Representatives new to the pharmaceutical industry must take an appropriate exam in their first year of employment. • Fully conversant with requirements of ABPI Code of Practice • Where access to customer groups have certain entry requirements e.g. credentialling, colleague are required to comply with these to fulfil their role. • UK pharmaceutical industry experience • Effective working knowledge of NHS structures and inter-dependencies between Health & Care systems and service providers, across primary care and secondary care • Advanced selling skills, ability to critically appraise & present clinical and real world data with impact • Experience in building long term customer relationships and advocacy development • Demonstrate a growth mindset: promote ongoing learning agility and Continuous Professional Development • Role model our values and behaviours • Driving license PREFERRED REQUIREMENTS • Digital Affinity with multichannel offerings and virtual engagement excellence • Business planning skills: comprehend operational planning process • Previous experience in a secondary care environment • Pharmacy qualification and experience (Oncology BU only) OTHER INFORMATION The opportunity for promotion to a Senior Grade exists, if promotion eligibility criteria is met, based on field promotion criteria. Additional expectations of a Senior are summarised as; 1. The person is sought out by colleagues as subject matter/role expert for support and guidance as a result of their sustained high level of performance and expertise 2. Supports colleague and peer development as a coach/mentor 3. Demonstrates additional proactive Leadership at a Regional/National level (projects/initiatives/meetings) to impact National performance 4. With a solution focused growth mindset, consistently seeks new opportunities to drive continuous improvement of internal processes and external customer engagement 5. Works cross functionally within BU and across One Pfizer to align and share best practice to deliver on our purpose    The closing deadline for applications is March 5th. All applicants must have the relevant authorisation to live and work in the UK. #LI-Remote Purpose  Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.   Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility   We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!   Equal Employment Opportunity  We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here! Sales #LI-PFE

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Pfizer

This role focuses on engaging with NHS stakeholders across patient pathways to maximize the uptake of medicines, requiring a mix of face-to-face and remote interactions. It emphasizes digital proficiency, in-depth knowledge of diseases and brands, and effective customer engagement strategies.

Therapy Area Specialist - East Anglia, Cambridge, Essex

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